我已经在 woocommerce 中设置了库存，并配置了如果付款没有完成几分钟后自动取消订单的时间，它工作正常，在那段时间后订单被取消，但没有生成电子邮件。我已检查电子邮件地址并将模板复制到我的主题，但尚未进行任何更改，

要接收邮件，如何解决这个问题？

注意:正在接收新订单电子邮件，但未取消该订单。

这是 Woocomerce 的状态:

### WordPress Environment ###

Home URL: https://www.lfp-store.de
Site URL: https://www.lfp-store.de
WC Version: 3.2.5
Log Directory Writable: ✔
WP Version: 4.9.1
WP Multisite: -
WP Memory Limit: ❌40 MB - We recommend setting the PHP memory limit (memory_limit) to at least 64 MB. See: PHP increase memory limit
WP Debug Mode: -
WP Cron: ✔
Language: de_DE_formal

### Server Environment ###

Server Info: Apache
PHP Version: 06/05/32
PHP Post Max Size: 6 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.38.0
OpenSSL / 1.0.1t

SUHOSIN Installed: -
MySQL Version: ❌5.5.58 - We recommend at least MySQL version 5.6. See: WordPress Requirements
Max Upload Size: 64 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 3.2.5
WC Database Prefix: hcQxuuYa
MaxMind GeoIP Database: ✔
Total database size: 8.75MB
Database data size: 6.55MB
Database index size: 2.20MB
hcQxuuYawoocommerce_sessions: Data: 0.05MB + Index: 0.00MB
hcQxuuYawoocommerce_api_keys: Data: 0.00MB + Index: 0.00MB
hcQxuuYawoocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.01MB
hcQxuuYawoocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB
hcQxuuYawoocommerce_order_items: Data: 0.01MB + Index: 0.01MB
hcQxuuYawoocommerce_order_itemmeta: Data: 0.09MB + Index: 0.07MB
hcQxuuYawoocommerce_tax_rates: Data: 0.00MB + Index: 0.01MB
hcQxuuYawoocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB
hcQxuuYawoocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB
hcQxuuYawoocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.01MB
hcQxuuYawoocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB
hcQxuuYawoocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB
hcQxuuYawoocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB
hcQxuuYawoocommerce_log: Data: 0.02MB + Index: 0.02MB
hcQxuuYacommentmeta: Data: 0.00MB + Index: 0.01MB
hcQxuuYacomments: Data: 0.03MB + Index: 0.02MB
hcQxuuYaduplicator_packages: Data: 0.02MB + Index: 0.02MB
hcQxuuYalayerslider: Data: 0.07MB + Index: 0.00MB
hcQxuuYalayerslider_revisions: Data: 0.02MB + Index: 0.00MB
hcQxuuYalinks: Data: 0.00MB + Index: 0.00MB
hcQxuuYaoptions: Data: 0.58MB + Index: 0.12MB
hcQxuuYapostmeta: Data: 2.82MB + Index: 1.50MB
hcQxuuYaposts: Data: 2.69MB + Index: 0.22MB
hcQxuuYatermmeta: Data: 0.01MB + Index: 0.02MB
hcQxuuYaterms: Data: 0.01MB + Index: 0.03MB
hcQxuuYaterm_relationships: Data: 0.03MB + Index: 0.06MB
hcQxuuYaterm_taxonomy: Data: 0.01MB + Index: 0.01MB
hcQxuuYausermeta: Data: 0.05MB + Index: 0.03MB
hcQxuuYausers: Data: 0.00MB + Index: 0.01MB
hcQxuuYayoast_seo_links: Data: 0.02MB + Index: 0.02MB
hcQxuuYayoast_seo_meta: Data: 0.02MB + Index: 0.00MB

### Post Type Counts ###

attachment: 300
avia_framework_post: 29
nav_menu_item: 46
page: 22
portfolio: 1
post: 1
product: 146
product_variation: 1023
revision: 441
shop_coupon: 61
shop_order: 87

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

### Active Plugins (8) ###

Loco Translate: by Tim Whitlock - 2.0.17
UpdraftPlus - Backup / Restore: by UpdraftPlus.Com
David Anderson - 1:13:16

Vendidero Helper: from Vendidero - 1.1.4
WooCommerce Germanized Pro: from Vendidero - 1.8.3
WooCommerce Germanized: from Vendidero - 1.9.6
Instant Banking for WooCommerce: by Sven Wagener - 1.3.0
WooCommerce: by Automattic - 3.2.5 - 3.2.6 is available
Yoast SEO: by Team Yoast - 5.9.3

### Settings ###

API Enabled: ✔
Force SSL: ✔
Currency: EUR (€)
Currency Position: right_space
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated -2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)


### WC Pages ###

Shop-Basis: # 578 - / shop /
Warenkorb: # 507 - / cart-2 /
Kasse: # 28 - / checkout-2 /
Mein Konto: # 29 - / my-account /
Geschäftsbedingungen: # 693 - / general_agreement /

### Theme ###

Name: Enfold Child
Version: 1.0
Author URL: http://www.kriesi.at
Child Theme: ✔
Parent Theme Name: enfold
Parent Theme Version: 4.2
Parent Theme Author URL: https://kriesi.at
WooCommerce Support: ✔

### Templates ###

Overrides: enfold-child / woocommerce / emails / admin-canceled-order.php
enfold-child / woocommerce / emails / admin-new-order.php
enfold-child / woocommerce / emails / customer-on-hold-order.php

最佳答案

要强制发送“已取消”电子邮件通知，您可以尝试以下操作:

add_action('woocommerce_order_status_changed', 'cancelled_order_email_notifications', 10, 4 );
function cancelled_order_email_notifications( $order_id, $old_status, $new_status, $order ){
    // Only when order status is changed to 'cancelled'
    if ( $new_status != 'cancelled' ) return;

    // Send cancelled email notification
    WC()->mailer()->get_emails()['WC_Email_Cancelled_Order']->trigger( $order_id ); 
}

代码进入您的事件子主题(或事件主题)的 function.php 文件。

经过测试并有效。

Notes:
- This email notification is only sent to admin.
- Copying the related template file to your child theme will not help to send this notification.

关于php - WooCommerce 已取消电子邮件通知，订单过期时未发送，我们在Stack Overflow上找到一个类似的问题： https://stackoverflow.com/questions/48181814/